Customer Support Ticket System

Automate your customer support workflow with intelligent ticket routing and response management.

Features

• Smart Routing: Automatically assign tickets based on category and urgency
• Response Templates: Pre-written responses for common issues
• Escalation Rules: Automatic escalation for unresolved tickets
• Knowledge Base Integration: Suggest relevant articles to customers

What's Included

• Ticket classification logic
• Response template library
• Escalation workflow rules
• Customer satisfaction surveys

Requirements

• Support platform (Zendesk, Freshdesk, etc.)
• Email integration
• n8n version 0.190.0+

Essential for support teams looking to improve response times and customer satisfaction.